To cancel your ElevenLabs subscription, log into your account, click your profile icon at the bottom left, select the Subscription tab, scroll down to your active plan, and click the Cancel Subscription button. You will be shown a cancellation summary — click Proceed to confirm. Your access continues until the end of your current billing period.
Applies to: ElevenLabs web app (all plans) | Last updated: May 27, 2026
Key Takeaways
- Cancellation is done through the ElevenLabs website — log in, click your profile icon at the bottom left, and go to the Subscription tab
- Access continues until the end of your billing period — canceling mid-cycle does not cut off your access immediately
- No refunds for unused time — ElevenLabs does not prorate cancellations, so cancel just before your renewal date if you want full value
- Mobile app subscribers must cancel through the App Store or Google Play — the ElevenLabs website cannot cancel subscriptions purchased through a mobile platform
- Your voice clones stay in your account, but generating new audio with them requires a paid plan
Quick Steps
- Go to elevenlabs.io and sign in to your account
- Click your profile icon at the bottom left of the interface
- Select the Subscription tab from the menu
- Scroll down to your active plan and click Cancel Subscription
- Review the cancellation summary and click Proceed to confirm
How to Cancel Your ElevenLabs Subscription (Step by Step)
The cancellation process is straightforward once you know where to look. Head to elevenlabs.io and make sure you are signed in to the account that holds the subscription you want to cancel.
Look at the bottom left corner of the ElevenLabs interface — you will see your profile icon there. Click on it to open your account menu, then select the Subscription tab. This page shows your current plan details, your billing cycle, and the renewal date.
Scroll down on the Subscription page until you see your active plan. Below the plan details you will find a Cancel Subscription button — click it to start the cancellation process. ElevenLabs will then show you a summary of what will happen when you cancel: when your access expires, what features you will lose, and any character credits that will be forfeited.
If you are sure you want to proceed, click Proceed (or Confirm Cancellation — the exact label can vary). You should see a confirmation message confirming the cancellation was successful. Keep an eye on your email for a cancellation confirmation from ElevenLabs as well.
What Happens After You Cancel
After canceling, your paid access does not stop immediately. You retain all your plan’s features until the end of your current billing period. For example, if your subscription renews on the 1st of the month and you cancel on the 15th, you still have full access until the 1st.
Once the billing period ends, your account drops back to the free tier. On the free tier, your character limit is significantly lower and some advanced voice models are locked. Your existing voice clones stay in your account, but you may have limited or no ability to generate new audio with them — commercial usage rights also require a paid plan.
Tip: If you want to get the most out of your remaining paid time, cancel just a day or two before your renewal date rather than right now. You will not be charged again, and you get the full month’s value.
What If You Subscribed Through a Mobile App?
If you originally subscribed through the iOS App Store or Google Play, the ElevenLabs website cannot cancel your subscription — you have to do it through the platform you purchased through.
iPhone (iOS): Open Settings, tap your name at the top, tap Subscriptions, find ElevenLabs in the list, and tap Cancel Subscription.
Android (Google Play): Open the Google Play Store, tap your profile icon, go to Payments & subscriptions > Subscriptions, find ElevenLabs, and tap Cancel subscription.
Troubleshooting Common Cancellation Issues
Can’t find the Subscription tab: Make sure you are signed in to the correct account. If you have multiple ElevenLabs accounts, you might be logged into the wrong one. If the Subscription tab shows a free plan, there is nothing to cancel — the free plan has no billing.
Cancel button is grayed out or missing: This almost always means your subscription was purchased through the App Store or Google Play, not directly through ElevenLabs. Cancel through the relevant mobile platform as described above.
Still being charged after canceling: Check your email for a cancellation confirmation. If you canceled after your billing date had already passed, you may have been charged for one more cycle before the cancellation took effect. Contact ElevenLabs support if charges continue beyond the expected end date.
Other ElevenLabs Account Guides
If you are cleaning up your ElevenLabs account before canceling, you might also want to remove any custom voice clones you no longer need. I have a guide on how to remove a voice in ElevenLabs that walks through the process.
If you need a copy of your billing records before you leave, check out my guide on how to download your ElevenLabs invoice.
Frequently Asked Questions
Will I get a refund when I cancel my ElevenLabs subscription?
ElevenLabs does not offer refunds for unused portions of a subscription period. Canceling stops future charges but does not claw back any of the current month’s payment. Your paid access continues until the current billing period ends, so you do get full value for what you already paid.
Can I cancel ElevenLabs at any time?
Yes, you can cancel at any point during your billing cycle. There is no minimum commitment period for monthly plans. Your access runs until the end of the period you already paid for, and you will not be charged again after that.
What happens to my voice clones if I cancel?
Your custom voice clones remain in your account after cancellation, but generating new audio with them is typically restricted on the free tier. If you want to keep using your cloned voices for content creation, you will need to stay on a paid plan.
Can I reactivate my ElevenLabs subscription after canceling?
Yes, you can resubscribe at any time by going back to the Subscription tab and selecting a plan. Your account history, voice clones, and previous settings should still be there when you return.
Is there a way to pause my ElevenLabs subscription instead of canceling?
ElevenLabs does not currently offer a subscription pause feature. If you only need the service occasionally, consider downgrading to a lower-cost plan rather than canceling outright — that way you keep some character credits each month without paying for the full plan.
